Five Reasons a Creative Project Manager is Crucial to Any Business

Five Reasons a Creative Project Manager is Crucial to Any Business

Why a Creative Project Manager is Crucial to Any Business

In today’s fast-paced and ever-changing business world, creativity is becoming an increasingly important factor for success. As a result, the role of the project manager has evolved to include a focus on creativity and innovation. A creative project manager is essential for any project, regardless of its size or scope. Here are five reasons why:

  1. Encourages Innovation

A creative project manager is responsible for encouraging innovation within the team. They create an environment that fosters creativity and encourages team members to think outside the box. This can lead to new ideas and solutions that would have never been considered without the guidance of a creative project manager.

  1. Ensures Effective Communication

Effective communication is crucial for the success of any project. A creative project manager understands this and ensures that communication channels are open and transparent. They facilitate communication between team members, stakeholders, and clients to ensure that everyone is on the same page and working towards the same goals.

  1. Manages Resources Effectively

A creative project manager is responsible for managing resources effectively. They understand that creativity requires time, money, and other resources. They allocate resources appropriately to ensure that the team has what they need to be creative and innovative while keeping within the client’s budget.

  1. Encourages Collaboration

Collaboration is essential for creativity and innovation. A creative project manager understands this and encourages collaboration between team members. They create opportunities for team members to work together, share ideas, and build on each other’s strengths.

  1. Manages Risk

Every project comes with risks. A creative project manager is responsible for managing these risks effectively. They understand that creativity requires taking risks, but they also know how to mitigate those risks to ensure that the project stays on track.

In conclusion, a creative project manager is essential for any project that requires creativity and innovation. They encourage innovation, ensure effective communication, manage resources effectively, promote collaboration, and manage risk. Without a creative project manager, a project may lack direction, creativity, and innovation, leading to failure.

Do you have a project that needs a creative project manager? If so, contact me for a free chat to see how we can keep your projects on track! Email me at info@itaskvirtually.com

Customers – Are They The Gatekeepers To More Sales?

Customers – Are They The Gatekeepers To More Sales?

Customers – We Want Them – We Need Them

Are customers or the customer service the gatekeeper to getting your customers coming back for more? What or who stands between your business and more business? Customers? Maybe, but the real answer is the “what” — customer service. We all want them and we all need them and we want them to keep coming back to our business, right? So what is it about some companies that have clients raving about them? What is the one simple trick companies use to keep their customers coming back for more products or to purchase other services?

Is Your Company Known For Its Customer Service?

Have you seen a decline in your business lately? It could be due to the quality of your business’s customer service. Customers or your customer’s clients could stray from a business and it could be solely due to the quality of the customer service they’ve been receiving.  And why is this? Is it that life is just too busy to take the time to care? Or is it the lack of training in businesses upon hiring? In my opinion, it’s both.

We need to also train the younger generation and remind the older generation what it is to pick up the phone and call a customer, or how to speak to the customer in a very real engaging professional manner. Texting and emailing can sometimes be misconstrued in how it comes across.

Customers and clients can tell a genuine CSR, (customer service representative), or one that is flip and basically just can’t wait to get off the phone and end their day. As a result, customer service has become an issue, so much so, there are companies out there that handle these issues for a fee, as reported in this March 2017 article by USNews.com entitled: “Should You Pay Someone to Deal With Customer Service Issues for You?” by contributor, Susan Johnston Taylor.

We get it, life is busy, we’re all busy. Providing good customer service is or should be number one on your employees’ list. Good customer service is hard to come by these days. The foundation of a company’s success in this crucial area is adequate training of your employees. 

Can Your Business Get Customers Coming Back?

Now we know that the one trick that keeps customers coming back for more, is quality Customer Service. Whether we’re at the store or ordering something online, customers and the service we give or receive is there. Therefore, my question to you is, where has good customer service gone? Quality customer service is paramount to any business.

Over the years I’ve seen a decline in quality customer service; business to consumers and in business to business. Either the product is late or the service is bad. Is it due to the electronic age of cell phones where people are not engaging, they just text or email everyone? People used to communicate more with each other. I see so many young people today who do not know how to mix and mingle, as we used to call it, at networking events.

What Business Owners Can Start Doing Now

In conclusion, businesses that recognize this will include customer service training in their best company practices.  In fact, Susan writes: “Dealing with customer service has become such a headache that numerous businesses aim to take over this task – in exchange for a fee.”. So, do you really want to pay another company to deal with customer services issues instead of taking care of it in-house?

At iTask Virtually, we take the quality of customer service seriously. Click on the Contact pop-up to the right for your free 15-minute consultation today! 

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Just One New Year’s Resolution Can Increase Your Profit!

Just One New Year’s Resolution Can Increase Your Profit!

Happy New Year!

Ugh! The thought of making another list of New Year’s Resolutions can make some of us cringe. So, I thought I’d make just one New Year’s resolution this year.

Did you know only 44% of Americans made resolutions in 2015? And of that probably 1 in 3 abandon them by the end of January? So I decided to ditch the list and come up with something different and at the same time increase my profit.

Just yesterday I was going over the past year and making a plan as to how I was going to make this year better professionally. I’m sure all of you were inundated with everything from emails to Twitter and Facebook posts on New Year’s Resolutions, from how to keep them, to the lists to make, apps that remind you about them and what to do when you fail at keeping them, etc. It was this that prompted me to want to write this quick New Year’s post.

Making a list of resolutions can lead to a lot of negativity because when we don’t hold up our end of the bargain and don’t keep to a promise we made to ourselves, guilt sets in, and we get down on ourselves. Who wants that guilt trip immediately into the New Year? Not I and I know you don’t either. Entrepreneurially speaking, when you’re in business for yourself, failure is not an option and neither should be “good enough”.

So here’s what I propose we do instead. This one thing is all you have to do and I know you will have a great, guilt-free year. Day by day you’ll notice a difference in your outlook and your self-confidence. I wouldn’t call it a New Year resolution; I’d call it a shift in perspective because this doesn’t have to anything to do with a list. It has everything to do with our daily perspective.

Here it is; go the extra mile. We’ve all heard it before, but do we actually do it? Every day we are committed to doing things: projects, reports, schedules, meetings, emails, etc. Sometimes we are so pressed for time that “good enough” becomes our best. Don’t let that happen this year!

 

As Zig Ziglar once said, “There are no traffic jams on the extra mile.”

 

How will this affect your profit? Simple, when you go the extra mile for your clients, they notice. In return, you will gain not only an increase in your self-confidence but also an increase in the loyalty of your customers. People want to do business with people they like, know and trust.

So if you have a project you have to oversee, is it running well? Or is it just good enough to get by? Take that extra few minutes, clear your head, focus and think about what’s in front of you. Ask yourself, “What can I do that takes this from “good enough” to great? If you apply this one thing with each task, you’ll feel great, you won’t feel that you did just enough to get by.

Being professional means going that extra mile, doing your best. So this year, rise above the crowd that makes lists of resolutions and keep it simple. Make just one New Year’s resolution – go the extra mile.

 

 

Stats from an article written by Mona Chalabi – a lead writer for FiveThirtyEight. (http://fivethirtyeight.com/datalab/only-44-percent-of-americans-made-new-years-resolutions/)

Passion

Passion

iTask Virtually has done an amazing job on designing and placing my Hunting Safari Company on Facebook. They are passionate about their business. My business has actually boomed since they have done the promotion. I can wholeheartedly recommend them to all who want their work done by their Company. This I can say is the full package deal a team full of cutting-edge talent, dedication and passion for the web, Facebook & all types of business designs and development. What I experienced through their commitment is that they always maintain what they do, when they see that there is no activity (Facebook) they let you know & try something new to make it more attractive. They really do a great job!

Dennis Sinclair – Managing Director

https://www.facebook.com/IzingonyamaAfricanHuntingSafari